Purchasing & Assigning Bulk Team Entries
A. Purchasing entries & forming a team 1 - Find the event you would like to enter and click through to the booking form 2 - Select the tab at the top of the page marked 'Use Speedy Checkout' (this may already be selected if you are on a mobil...
How can I change my team name?
To change the team name, the Team Captain must follow these steps: Make sure you're logged into your Race Space account Click on "My Teams" in the main menu/Racer Dashboard Select your team Click on "Team Settings" Change team name in the textbox
How can I access the My Team page?
Accessing your Team Page on Race Space is easy: Desktop: Make sure you're signed in to your Race Space account Select My Teams from the main menu Select the Team Page you'd like to access Mobile: Make sure you're signed in to your Race Space accou...
I've forgotten my team password
If you've forgotten the password you set up for your team, the easiest way to find out what it is is to send yourself an invite. To do this you'll need to be logged in to Race Space. Got to 'My Teams' in the main menu and select 'Manage Team' Clic...
I'm the Team Captain, can I access my team's tickets?
If you're the captain of your team, you can find all of your team members on your Team Page. To get to your Team Page: Make sure you're logged into Race Space From the main menu, select 'My Teams', then the team you'd like to access From here you ...
How do I change my team password?
Team Captains can change the password required to enter their team at any stage. Simply use the following steps: Log in to your Race Space account Go to 'My Teams' in the main menu Select 'Manage Team' Select 'Team Settings' Select 'Change Passwor...
Can I change our Team Captain?
Yes, it's possible, however, this must be done by the current Team Captain or by someone with Admin permissions. Once you're logged in to your Race Space account, just click the 'My Teams' tab and select 'View Team'. Once you've done this, click...
How can I invite friends to my team?
There are a few different ways to add members to your team. (1) When creating your team at checkout, you can add and pay for up to 10 Racers in a single transaction. Using the 'Add Entry' tabs across the top of the entry form section prior to comp...
How can I add a profile picture to the My Team page?
Note: You will only be able to update your team logo on desktop devices. Access your Team Page Drag and drop the image you would like to use onto the profile picture icon (square images work best!)
Why am I asked for an 'estimated team size'?
There are many reasons why it's useful for an event organiser to know roughly how many people will join your team. For a start it allow them to estimate how many racers will attend the event, and therefore plan accordingly. Event organisers may al...
How do I join a team?
If a friend has set up a team and you'd like to join you may do so both (a) if you have not yet purchased your entry and (b) if you have purchased your entry but want to join a team. (a) If you want to sign up and join a team at the same time, sim...
How do I leave a team?
If you have joined a team, but no longer wish to be part of it, that's no problem, just follow these steps: Ensure you're logged into Race Space Select 'My Entries' from the main menu You will see the tickets you have available in the My Entries t...
