How do I make a Booking Protect claim?


By Sam Lewis

updated 10 months ago

If you purchased Booking Protect at checkout and can't attend the event for one of the following reasons, you may be eligible for a full refund:

  • Public transport / mechanical disruption
  • Personal / family member injury (inc pre-existing)
  • Death for (purchaser / family member)
  • Jury service
  • Redundancy / relocation
  • Burglary / fire
  • Armed forces protection
  • Adverse weather which prevents you from using your entry

If you think you are eligible for a refund and would like to make a claim, please use the link here.

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